Users

The User Management section allows you to add, update, and manage user accounts within the GearScout application.

Managing Users

View all users in your account, including their roles and permissions. You can edit user information or delete users as needed.

Access Levels

GearScout supports four different access levels, each with specific capabilities:

Capabilityaccount-owneradminuseruser-readonly
View gear✓✓✓✓
Create/update/delete gear✓✓✓✗
View tickets✓✓✓✓
Create tickets✓✓✓✓
Update/delete tickets✓✓✓✓*
Comment on tickets✓✓✓✓
Check-in/out gear✓✓✓✓
View reservations✓✓✓✓
Create/update/delete reservations✓✓✓✗
View categories/locations✓✓✓✓
Create/update/delete categories✓✓✗✗
Create/update/delete locations✓✓✗✗
Manage users (invite, role, remove)✓*✓*✗✗
Rename group✓✓✗✗
Generate password reset links (via UI)✓✗✗✗

Notes:

  • ✓* - Cannot remove or modify account-owner settings
  • ✓* - Read-only users can only update tickets they created
  • All users must be authorized for the group and have active subscription access
User Screen

Create Users

To create a new user account, follow these steps:

  1. Click the "Add New User" button.
  2. Fill in the required fields:
    • Name: The user's full name.
    • Email: The user's email address.
    • Role: Assign a role to the user (e.g., Account Owner, Admin, User).
    • Notify about repair events: If this user should be notifed on new ticket creations.
  3. Click "Add User" to create the user account.
Add Iser Screen

Update Users

To update an existing user account, follow these steps:

  1. Navigate to the user you wish to update.
  2. Click the edit icon (pencil) next to the user's name.
  3. Update the necessary fields such as Name, Email, and Role.
  4. Click "Save Changes" to update the user account.
Edit User Screen

Delete Users

To delete a user account, follow these steps:

  1. Navigate to the user you wish to delete.
  2. Click the edit icon (pencil) next to the user's name.
  3. Click the "Delete User" button.
  4. Confirm the deletion to remove the user from your account.
Edit User Screen