Repairs

Repairs track damage and maintenance work tied to gear. Each ticket builds a history on the item record so your team can see what has happened over time.

Create a ticket

1. 1Choose New ticket from the repairs page.
2. 2Enter a short title, attach the ticket to a gear item, and add context in the notes.
3. 3Attach up to five photos when images will help the repair queue understand the issue faster.
4. 4Set the initial status and save the ticket.

The same photo-capable ticket flow is also available from the public repair page on a label, so non-members can submit useful evidence without needing an internal account.

Update a ticket

Open the ticket through the 3-dot menu, switch into edit mode, and update the status, notes, or linked gear as the repair progresses.

Record repair effort as decimal hours—for example, 1.5 for an hour and a half. GearScout records duration for reporting but does not calculate an hourly labour cost.

Record consumables used

In edit mode, choose Add consumables and search inventory by name, category, or tag. Results are grouped like reservation gear selection, which keeps long stock lists manageable. Select one or more items, then enter the quantity used for each repair.

Saving the ticket removes those quantities from consumable stock. Editing the usage applies only the difference. The ticket keeps a snapshot of the consumable name, unit cost, and total cost, so repair history and reports do not change when the inventory item is renamed or repriced later.

Delete a ticket

Deletion should be reserved for mistakes or duplicates. For completed work, prefer leaving the ticket in the history so the gear record stays useful.